Evolutionary Model, Modern Results: Introducing the New Hogan Business Reasoning Inventory (HBRI)

Posted by Erin Robinson on Tue, Dec 10, 2019

Business Reasoning InventoryOur hominid ancestors constantly had to solve problems related to survival. They had to find food, water, shelter, and protection from predators. They also had to keep peace within the group and defend themselves and their groups against attacks by competing groups. If they did not solve these problems sufficiently, they died—whereas those who successfully managed the entire range of problems prevailed.

But the demands of survival changed constantly. Only groups that adapted and improved their survival techniques in the face of constantly shifting environmental pressures became our more recent ancestors—the ultimate winners in the race for survival.

From an ancestral point of view, critical reasoning means being able to solve a wide range of problems effectively. In a modern business context, critical reasoning, or business reasoning, involves (a) accurately forecasting sequences of events in and outside of one’s organization, (b) recognizing when those forecasts do and do not apply, and (c) making appropriate business decisions based on those forecasts.

According to Peter Drucker, PhD, the fabled management philosopher, businesses struggle because leaders make poor decisions about resource allocation. Ideally, leaders should direct money and energy toward activities that increase profitability. Instead, they often designate organizational resources toward projects that have little significance in the long term.

Directing resources toward activities that increase profitability requires three things. First, it requires a clear-minded view of the problem to be solved. Second, it requires a rational analysis of possible solutions. Finally, it requires a critical evaluation of each solution’s consequences. Leaders with good business reasoning skills (a) identify and understand critical problems, (b) construct rational solutions to these problems, and (c) act based on the anticipated consequences of each solution.

Although most people understand the importance of business reasoning for the success of an organization, new managers and executives are rarely selected based on their ability to make good decisions, according to Justin Menkes, PhD. When hiring candidates for management and executive positions, organizations need a sound, defensible method to evaluate candidates’ business reasoning skills.

That’s why the Hogan Business Reasoning Inventory (HBRI) was created. The HBRI allows organizations to fairly and accurately evaluate candidates’ business reasoning skills. The HBRI is based on three assumptions. First, it assumes that good business decisions require clear thinking, rational analysis, and critical evaluation. Second, it assumes that business reasoning skills can be measured and that the results of this measurement process can be used to evaluate candidates for managerial and executive positions. Third, it assumes that the results of this measurement process predict managerial and executive performance.

Hogan is pleased to announce that the HBRI is evolving, effective December 4, 2019. The updated HBRI provides the same overall business reasoning score as the current version, but the Tactical and Strategic subscales will be replaced with two new subscales. The new subscales measure Qualitative Reasoning, which involves working with data visualization, logic, and verbal information to solve problems, and Quantitative Reasoning, which involves working with mathematical and spatial information to solve problems.

Committed to constantly improving our assessments and products, we are confident that the new HBRI will provide a better user experience for our clients. In the modern business world, organizations that hire leaders with strong business reasoning skills will triumph.

Topics: cognitive

Using Cognitive and Personality Assessments Together Improves Employee Selection

Posted by Blake Loepp on Wed, Dec 04, 2019

Cognitive and Personality AssessmentsOne of the primary tasks of leadership is to effectively and efficiently allocate an organization’s resources. In business, this requires leaders to make critical decisions that ultimately determine the success or failure of the organization. However, making good business decisions alone is not enough to guarantee success. Effective leaders must also have the interpersonal skills to get along with others and build high-performing teams. Both critical reasoning skills and interpersonal skills are effective predictors of performance. Logically then, employers who care about job performance should want to know two things: do my employees make good decisions and do they have the interpersonal skills to effectively function? The best way to answer these questions is by using assessments.

Cognitive assessments, such as the Hogan Business Reasoning Inventory (HBRI), are some of the most robust predictors of job performance. Any job that requires solving problems, evaluating the consequences of various solutions, or weighing solutions against each other can benefit from cognitive assessments that accurately measure one’s critical reasoning skills. Effective critical reasoning requires three things:

  1. A clear-minded view of the problem – Too often leaders spend time solving the wrong problem or problems that aren’t actually problems at all.
  2. A rational analysis of possible solutions to the problem – Some solutions are bound to be more effective than others, so being able to analyze those solutions rationally and objectively is important.
  3. An accurate forecast of each solution’s consequences – Some solutions may cause future problems, so the cost and impact of the various solutions must be considered.

Using cognitive assessments to measure job candidates across these three core areas tells us how a person will go about making decisions and whether they will be effective in doing so. However, cognitive assessments don’t give us a full picture of how someone is going to work in a modern collaborative workplace. That’s where personality assessments come into play.

Personality assessments give us valuable insights into an individual’s day-to-day behavior. Using scientific assessments like the Hogan Personality Inventory (HPI), the Hogan Development Survey (HDS), and the Motives, Values, Preferences Inventory (MVPI), employers get answers to three key questions about the individual:

  1. How will they perform when they are at their best?
  2. What behaviors will derail their chances of success?
  3. What motivates and drives them?

The answers to these questions are critical when determining if someone is a good fit for a particular job. A job candidate can possess the desired interpersonal skills to perform the job, but they won’t be happy if their core values don’t match the values of the organization. On the other hand, someone can be a perfect match for an organization from a values standpoint but lack the interpersonal skills that lead to success in that role.

Cognitive assessments and personality assessments measure two different things, and that’s good news for employers. This means that both cognitive and personality assessments add useful information about potential job candidates with little redundancy. By assessing job candidates in terms of both their decision-making and interpersonal skill, hiring managers give themselves the best chance at hiring high-performers.

Topics: cognitive

Intelligence and Good Judgment

Posted by RHogan on Sun, Dec 27, 2009

It is hard to overstate the importance of the concept of intelligence for applied psychology; intelligence testing may be the most important single contribution psychology has made to larger society. Advocates of intelligence testing provide data showing that IQ predicts virtually every significant life outcome from income and occupational status to life expectancy. Nonetheless, the concept continues to make some of us uncomfortable for three reasons. First, the concept of intelligence is still poorly defined; the default definition is, “intelligence is what intelligence tests test”. Second, all of us know people who have received very high scores on standard IQ measures who nonetheless have trouble functioning in the world. And third, in standardized cognitive assessment, problems are fully defined; in the real world, problems are almost always poorly defined.

The term “intelligent” is a judgment that we use to evaluate performance; for example, in athletics, certain people are known as smart players and others are not. A moment’s reflection suggests that the term “intelligent” mostly applies to decisions—smart decisions precede smart actions and vice versa. Decision making is particularly important in business, politics, and warfare where money and lives are on the line and bad decisions affect the welfare of many people. Decision making is also typically difficult in business, politics, and warfare because there is almost never enough time or information to make a carefully reasoned decision. The term “good judgment” applies to the ability to make sound and defensible decisions with limited time and information.

The book, “Why Smart Executives Fail” by Sydney Finkelstein (2003), contains a large number of richly detailed case studies of failed business enterprises and is a superb data base for thinking about good (and bad) judgment. At the surface level, businesses fail for a variety of reasons—technology shifts, new competitors, ill-advised acquisitions—but at a deeper level, bad judgment appears to be the cause of the problem in every case. And in every case, the bad judgment was exercised in two stages. In the first stage, the company’s CEO chose the wrong means to accomplish a desired end. In the second stage, the CEO stayed with his/her choice despite information that the choice was a bad one.

For example, in the 1980s, General Motors (GM), the world’s largest automobile manufacturer, faced two looming problems. The first was competition from low cost, high quality Japanese cars. The second was labor unrest at home. The CEO of GM, Roger Smith, decided he could solve both problems by replacing his workers with robots. He invested more than $45 billion in robots—enough to buy both Toyota and Nissan—but the investment failed because the key to the Japanese success was the manner in which they integrated their technology with their workforce, rather than their robotic technology per se. As one industry insider noted, by using technology without the prepared workforce, all Roger Smith did was automate confusion. However, he persisted in his decision, and GM’s productivity continued to decline relative to Toyota.

Again, bad judgment is a two stage process. In the first stage, a person chooses the wrong means to get to the desired end. In the second stage, a person persists with the choice despite evidence that it was wrong. For persons familiar with the structure of the Hogan Business Reasoning Inventory (HBRI), choosing the wrong means to get to a desired end is a failure in Strategic Reasoning, while persisting in a bad choice after data are available is a failure of Tactical Reasoning.

Topics: cognitive

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