Every office has a resident narcissist – that guy who never seems afraid to toot his own horn. But what if that wasn’t necessarily a bad thing?

Narcissistic individuals believe their own superior talent and typically resist developmental feedback. If personal development is presented as a strategy for advancing their personal agenda, however, narcissistic individuals can be persuaded to:

• Lower their expectations for special treatment, and try to accept responsibility for their occasional mistakes
• Recognize that they ignore negative feedback, and seek feedback from family, and friends who are not competitors and whose feedback is usually well-meaning
• Stop regarding team interactions as opportunities for competition in which only one person can win; remember that they real competition is outside the organization, not within it
• Realize that subordinates are most likely to be productive when they feel respected; learn how to offer positive feedback to others when they contribute
• Use their confidence, energy, and determination to motivate rather than intimidate others

It comes down to self-awareness. If you provide your employees with a realistic understanding of their strengths, weaknesses, and behavioral tendencies, they can harness the positive outcomes associated with narcissism and avoid taking it overboard.

To find out more, download our ebook The Upside of Narcissism in the Workplace. 

When thinking about personality, one thing that we know is there is no such thing as a good or bad personality. It really depends on the job and situation. This is a point that we regularly emphasize to individuals and organizations. Along these same lines, we know that high scores on personality assessments do not inherently mean good things, and low scores do not always mean bad things – there are positives and negatives to both ends of the continuum. Having stated that, our scores do represent our reputations. Over the course of time people come to expect certain behaviors from us based on our past performances.

One of the main goals of personality assessment is to provide individuals with strategic self-awareness. Through feedback, we can help the individual understand his or her tendencies and reputation in the work environment. As such, we can help the low Prudence individual understand that others view him or her as being impulsive and lacking attention to detail, or aid the high Prudence individual with recognizing that he or she may be somewhat inflexible and resistant to change. Having stated that, we are not out to change personality, rather we are looking to make people more aware of their tendencies so they can change their behavior moving forward.

Nevertheless, change is a difficult and ongoing process. To illustrate this point, take a minute to write a few sentences using your opposite hand (i.e., your right hand if you are left-handed and vice-versa). At first, it’s a challenging and awkward thing to do. However, with practice this behavior will become easier to execute. This analogy represents what we are trying to accomplish with feedback and coaching. We should not be trying to convert lefties to righties, and the same is true with personality. We are not trying to convert the low Prudence to high Prudence (or vice-versa), rather we are aiming to help individuals understand their strengths and shortcomings of what their scores represent, and provide developmental tips to leverage these strengths and mitigate these shortcomings.

So, the next time you are confronted with a challenging situation, don’t throw up a white flag and hide behind your personality scores. If you’re low Prudence and the project requires attention to detail, or are high Prudence and the project demands flexibility and openness to change, don’t allow your personality to be a barrier to your success. Instead, take some time to reflect on your natural response tendencies and decide if this is the most advantageous response option given the situation, or if a different course of action would be more beneficial. Through persistence and ongoing coaching, we can learn to overcome the dark side of our personality and let the bright side shine.

He’s the passive aggressor, the one with the tight-jawed smile. Sure, he’s a great guy when he gets his way, but give him an unpleasant task and he’ll drag his feet. Need him to fill out that insurance paperwork? Yeah. He’ll get right on that.

On the climb up the corporate ladder, the line between strength and weakness isn’t always clear. Although the procrastinator is outwardly pleasant and sociable, team members may be putt off by his stubbornness.

Watch this video to see the Procrastinator at work, or visit www.howdoyouderail.com to view the entire HDS video series. Follow on Twitter @ImHiLeisurely #howdoyouderail

When it comes to understanding your employees, it boils down to three basic questions:

What do people want? What are the core motives, values, and interests that get them out of bed and into the office every morning?

How will they get what they want? What strengths and weaknesses do they display when they are at their best?

What will get in their way? What are their derailers, the characteristics that emerge during stress or pressure to erode relationships and derail their chances of success?

Armed with this powerful information, you can make better hires, identify and develop talented individuals, build better leaders, and impact your bottom line. To find out more, check out our recent eBook, Why Personality?

She’s the list maker, the fact checker, the one who always seems to be checking your work over your shoulder. Sure, some call it nitpicking, but isn’t anything worth doing worth doing right?

On the climb up the corporate ladder, the line between strength and weakness isn’t always clear. The same impossibly high standards that helped the perfectionist early in her career can earn her a reputation as a micromanager in the corner office.

Watch this video to see the perfectionist at work, or visit www.howdoyouderail.com to view the entire HDS video series. Follow on Twitter @ImHiDiligent #howdoyouderail

You make what seems like a promising hire – good resume, relevant experience, and solid references. And, at first, her performance matches that promise.

As time wears on, however, you start to hear grumbling around the water cooler. Nobody likes to work with your new hire. Her coworkers start to pull away, her work unit shows signs of waning engagement, and her performance starts to flag. Just like that, your promising new employee turns into a nightmare. Why? Odds are, your new hire is succumbing to the dark side of her personality.

Dark side personality characteristics emerge during times of increased stress, like the often-intense pressure to perform during the first several months of employment. If unchecked, these characteristics can disrupt relationships with a person’s coworkers and subordinates, which can impede their chances at success.

The Hogan Development Survey measures dark side personality along 11 characteristics, which can be grouped into three distinct reactions to conflict:

• Moving Away From Others – People in this group manage insecurities by intimidating and avoiding others. They tend to be alert for signs of criticism, rejection, betrayal, or hostile intent. When they think they have detected threat, they react vigorously to remove it.
• Moving Against Others – People in this group expect to be liked, admired, and respected. They tend to resist acknowledging their mistakes and/or failures (which they blame on others), and they are often unable to learn from experience.
• Moving Toward Others – People in this group want to please figures of authority. As a result, they are easy to supervise, and are popular with their bosses. However, in conflict, they tend to side with authority figures rather than sticking up for their team members or subordinates.

Unfortunately, dark side personality characteristics are nearly impossible to detect in a normal hiring process, making this story all too familiar. However, you can use targeted personality assessment to identify candidates’ dark side characteristics and focus onboarding efforts to ensure that you don’t wind up with a hiring horror story.

To learn more about our approach to dealing with people’s dark side, check out our whitepaper How your Greatest Strength can Become your Greatest Weakness.

He’s the hothead, the live wire, the one with the short fuse and explosive temper. His energy is infectious, but his mood can turn on a dime, and when he starts lobbing shells, boy you’d better take cover.

On the climb up the corporate ladder, the line between strength and weakness isn’t always clear. Although the loose cannon’s intensity makes him a favorite with his boss, his volatile emotions have the people around him walking on eggshells.

Watch this video to see the loose cannon at work, or visit www.howdoyouderail.com to view the entire HDS video series. Follow on Twitter @ImHiExcitable #howdoyouderail

Jon Bentz pioneered the study of managerial derailment when he launched a 30-year study of failed managers in the late 1970s at Sears. Bentz presented his research at the Center for Creative Leadership in the early 1980s. Bentz noted that they were uniformly bright and socially skilled; they failed because they:

• Lacked business skills
• Were unable to deal with complexity
• Were reactive and tactical
• Were unable to delegate
• Were unable to build a team
• Were unable to maintain relationships with a network of contacts
• Let emotions cloud their judgment
• Were seen as having an overriding personality defect

Inspired by Bentz’ findings, Morgan McCall and Michael Lombardo replicated and extended the study by interviewing senior executives and asking two questions, one about a successful executive and one about a derailed executive. In their findings, they defined derailed executives as “…people who were very successful in their careers (spanning 20-30 years and reaching very high levels) but who, in the eyes of the organization, did not live up to their full potential…” McCall and Lombardo published The Lessons of Experience in 1988. Although it was not the point of the book, it contained relevant, useful data on derailment. McCall and Lombardo focused on behaviors, circumstantial factors, and dynamics, rather than an overriding personality defect.

Hogan’s first published work on the dark side appeared in 1990 (Hogan, Raskin, & Fazini, 1990), and focused on one dimension of a taxonomy. In 1997, the first complete work on the derailment taxonomy was published in the Hogan Development Survey technical manual.

In 2003, David Dotlich and Peter Cairo suggest that everyone has derailment tendencies, but that CEOs are more vulnerable to them because of the pressure at the top of the pyramid, and that self-awareness can mitigate the influence of these tendencies on organizational effectiveness.

Rasch, Shen, Davies, and Bono (2008) offer a taxonomy of ineffective leadership behavior with three empirical findings warranting special attention: (a) they found no sex differences in the frequency of these behaviors, (b) the category of bad behavior that had the most toxic impact on staff morale was, “Failure to consider human needs,” (c) the frequency of this particular behavior increased with organizational status; the more senior the manager, the more abusive.

Most recently in 2011, a conclusive chapter on management derailment, personality assessment, and mitigation by Hogan, J., Hogan, R., & Kaiser, R. B was published in the APA Handbook of Industrial and Organizational Psychology (Vol. 3, 555-575). In this publication, Hogan et al. discuss the causes of incompetence, taxonomies of derailing characteristics, and factors for mitigating and preventing derailment.

In conclusion, the derailment research is based on a variety of methods and yields consistent findings across time, organizations, organizational levels, national culture, and even gender. The reasons managers fail all concern poor business performance, poor leadership, poor self-control, and especially, relationship problems. Moreover, the failure often occurs following major change and periods of increased stress. The reason these defects matter lies in the definition of leadership—which is the ability to build and maintain a team that can outperform the competition.

“What is your greatest weakness?”

A Google search using that common interview question yields more than 2 million articles, most of which outline ways to artfully dodge the answer. The most common trick is to list a weakness in the form of an exaggerated strength. However, the line between strength and weakness isn’t always clear. The personality characteristics that help launch promising careers can turn into crippling derailers down the line. But they don’t have to.

Download How Your Greatest Strength Can Become Your Greatest Weakness and learn how to identify and mitigate potentially destructive behaviors.

You've seen him around the office, he's made sure of it. He’s the boaster, the big timer, the guy who never seems to mind tooting his own horn. Some call it hubris, but are you really going to question God’s gift to business?

On the climb up the corporate ladder, the line between strength and weakness isn’t always clear. The same confidence and willingness to take credit that helped 'that guy' early in his career can turn into a sense of entitlement under the pressure of the corner office.

Watch this video to see 'that guy' at work, or visit www.howdoyouderail.com to view the entire HDS video series. Follow on Twitter @ImHiBold #howdoyouderail